Ziglu (Ziglu or we, us, our) comprises multiple legal entities including, but not limited to, Ziglu Limited (Ziglu UK) and Ziglu EEA UAB (Ziglu EEA). By using the services in the Ziglu mobile app described below, if you are resident in the UK or Gibraltar, you are entering into an agreement with Ziglu UK, and if you are resident any other jurisdiction in the European Economic Area (EEA), you are entering into an agreement with Ziglu EEA, and you agree to be bound by these Customer Terms and Conditions (these Terms). Your access to and use of our services are contingent upon your acceptance of, and compliance with, these Terms, the latest version of which is available via the Ziglu app or website.
Effective: 24 March 2025
following the end of the business relationship or the date of an occasional transaction, whichever is later, either in paper or electronic form.
following the end of the business relationship or the date of the last customer communication, whichever is later.
- holding a Ziglu account
- adding to or withdrawing funds from your Ziglu account
- making payments
- using Boost.
These Exchange Transaction Terms form part of Ziglu’s General Terms and set out additional terms applicable to customers of Ziglu UK and Ziglu EEA for conducting Exchange Transactions in fiat currencies and cryptoassets. You must read our Cryptoasset Risks Disclosure before engaging in cryptoasset transactions, as they involve high risk.
These Payments Terms form part of Ziglu’s General Terms and set out additional terms applicable to customers of Ziglu UK and Ziglu EEA regarding making payments.
These Boost Terms form part of Ziglu’s General Terms and set out additional terms applicable only to customers of Ziglu UK and not to customers of Ziglu EEA, relating to using Boost. Using Boost represents a high risk investment.
These Payment Card Terms (these Card Terms) form part of Ziglu’s General Terms and set out additional terms applicable only to customers of Ziglu UK and not to customers of Ziglu EEA, for requesting and using a Card. These Card Terms become effective upon activation or use of a Card by a customer of Ziglu UK and remain binding for its entire validity period. At the date of these Terms, these Card Terms are only applicable to customers of Ziglu UK and not to customers of Ziglu EEA.
Ziglu app: Ziglu’s mobile application for managing your Card and related services.
we will ensure the payment reaches the recipient’s account by the end of the Business Day following the date on which your instruction is received.
Company
Contact
© Ziglu is the trading name of Ziglu Limited, a company registered in England and Wales. Registered address 1 Poultry, London, England, EC2R 8EJ. Company No. 09204810. Ziglu Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference No. 900977). Ziglu Limited is registered with the Financial Conduct Authority under the Money Laundering Regulations for the promotions of crypto assets.